Shipping Policy

The Kingdom of Everrose®

Last updated: 2026

By purchasing any item from our official digital platform, you explicitly agree to the following legally binding transit parameters, dispatch timelines, and delivery terms issued by Kingdom of Everrose®.

1. Dispatch & Processing Timelines

Bespoke Fulfillment Window: All orders carry a 1-week (5 business days) dispatch processing time. Each piece is individually prepared, hand-secured, and quality-checked straight from our independent studio prior to courier handover.

Tracking Notification: The moment your package leaves our studio, an automated dispatch confirmation will be issued directly to your email address used upon checkout. This transmission will include your carrier tracking number to monitor your shipment's global transit progress.

2. Transit Methods & Estimated Delivery Windows

To guarantee absolute security across all borders, fully tracked shipping is mandatory and utilised for all domestic and worldwide orders.

United Kingdom Delivery: Tracked transit times average 1–2 weeks following the 1-week dispatch window.

Rest of the World (International): Tracked global transit times average 1–6 weeks following the 1-week dispatch window.

Please Note: International shipments may be subject to localised customs inspections, regional postal delays, or geographic transit friction. These external factors are outside the direct control of Kingdom of Everrose® and do not alter our standard policy parameters.

3. Lost Packages & Carrier Claims

Under standard compliance frameworks, a shipment is not officially classified as lost in transit until a strict investigation window has fully elapsed from the original date of dispatch:

UK Domestic Claims: A package cannot be legally declared missing until 30 full business dayspost-dispatch have elapsed.

International Claims: A package cannot be legally declared missing until 60 full business dayspost-dispatch have elapsed.

Investigation Protocol: If your tracking status stops updating outside of these windows, an administrative courier trace will be initiated. No refunds, credits, or replacements will be authorised until the mail carrier concludes their investigation and issues a formal, binding declaration that the parcel is permanently lost.

Filing Deadline: All missing package inquiries must be filed via email to enquiries@kingdomofeverrose.com within a strict 7 days of the estimated delivery window closing. Claims submitted after this 7-day threshold are invalid and will not be processed.